Business Potential – A fan of online shopping and critic of my own style, I first went into business as a reseller. I was reselling clothes that I bought in Thailand and vintage clothes that I chose from different stores. Then, shopping online became a hobby. I found out about EBay and Multiply, and realized there were so many sellers, even students in high school, making money from online shops. So, I thought, why not make my own money too when I’m staying at home with my daughter 24 hours a day. Then, I started my own line of clothing.
Online Etiquette – In this home business guide I would like to point out that putting up an online shop is considerably easier and hassle-free, since you can set up a shop at home. But it has also its difficulties, especially when you’re selling one-of-a-kind clothes. You have to exactly describe the garment, the size, etc. Sometimes, after a customer buys and receives the purchase, there are complaints. For example, the colors that they see on the monitor are not exactly the same as the garment. The color changes with every monitor, so sometimes misunderstandings emerge. Problems with deliveries can also happen, like when packages get misplaced, are delivered to the wrong person or gets lost. I patiently explain these concerns to customers. For example, I tell them that the color of the garment really differs with every monitor, so there’s really nothing I can do about it. And then when the courier loses the packages, the customers can ask for a refund, but it takes time.
The Home Business Guide Creative Process – Putting up a business isn’t just a way to earn money; it allows a person for a venue to express ones’ creativity. This is how I unleash my creative side. When I design clothes, I first go to the fabric store and I get all the fabrics that I want. When I get home, the challenge is, “what am I going to do with all of these?” When I get to that stage, the idea just comes in my mind and I just make my patterns and designs. I make my designs unique as much as possible. I don’t really replicate my designs, because I want them to be special. I consider them my masterpieces.
Top Priority – I believe that customer satisfaction trumps everything else, because it ensures good business. I don’t agree with the rules and regulations that say, it’s their shop, not yours. Others say “reservation considered sold”, but I don’t do that. It’s the customer’s right if they want to cancel their reservations or exchange their purchase, as long as the items are not damaged. An important thing to remember in this home business guide is to stay online most of the time to cater to your customers, ensuring that they get what they want-fast. People will keep on asking about the stuff you put up on your site, and you have to be able to answer those queries as soon as possible. Most people who shop online don’t really have the time to go to malls to shop, so when they see your item, they will ask for a price, and they expect a response as soon as possible. If not, they will go to another site and shop there.
Never Stop – I think even moms should continue to pursue what they want to do, even if they have already settled into family life. When you do something you love and sprinkle it with passion, it will pay off in the end. It is difficult in the beginning because you have to manage your time-like me, if there are parties and deliveries should be done to customers, I don’t usually attend, I sacrifice. May this home business guide be of help to you. So, start your shop online, it’s free! Just do what you like to do, and don’t stop.